| PHRplumbing.com
Phone

01745 799783 (Option 1)

Monday - Friday

8:00 AM - 5:00 PM

Julie Magill
Julie Magill
13:11 09 Sep 21
Just had a new boiler and radiators fitted. Excellent service, very professional. Clean and tidy and put everything back as found. Highly recommend.
June Davies
June Davies
17:02 17 Aug 21
Fantastic service throughout from Charlotte who booked the job in to Owen who came and sorted my sink and toilet out. Promptly turned up and was clean and tidy. and actually wanted to do a relatively small job which some firms didnt Definitely recommend PHR
Peter Salami
Peter Salami
13:46 16 Aug 21
called Jordan from phr plumbing yesterday about a burst radiator pipe dye to drilling through it. came out first thing this am and fixed it. perfect professional reliable and friendly. can't recommend them highly enough. phr for all your plumbing needs .
Deirdre Stretton
Deirdre Stretton
17:32 21 Jul 21
Wow. What a fantastic organisation, from the first telephone call to completion of a job they are friendly, respectful and totally efficient. I would recommend PHR every time for your plumbing needs. Don't know what I would do without them. Thank you All, your fantastic.
Karen Griffiths
Karen Griffiths
12:58 13 Jul 21
PHR Plumbing have just fitted two taps for me. They were efficient on time and no mess was left l was really pleased. I even left the choice of taps to them and they suited perfectly l would defiantly recommend them in the future
Annette Turner
Annette Turner
14:12 25 May 21
MAY 2021 PHR Replaced our heating system and boiler with the minimal of fuss and to budget. Clean tidy work, polite staff. Great job guys
Lauren Griffiths
Lauren Griffiths
17:40 28 Apr 21
Ryan and his brother from PHR plumbing came today to take out my extremely old boiler & tank and replace it with a new combi boiler.
Honestly I can't fault them, they did a great job and they were just genuine nice lads. Chatting with my partner and lovely towards my daughter and dog.
The work they've done is spot on and they left it all spotless too!
I can't fault them.
The rest of the team I've spoken to think it's Charlene and Leanne ...they've also been a great help so thanks to you ladies as well.
Michele Gospel
Michele Gospel
08:52 24 Apr 21
PHR plumbing fixed my boiler yesterday 100% customer service will definitely use them again brilliant company all round👍⭐️⭐️⭐️⭐️⭐️thank you so much PHR great engineers tidy workers brilliant office staff
Antony Parry
Antony Parry
18:21 22 Apr 21
So impressed with this company service.
From the lady who did the initial assessment who was so thorough professional and informative. The two lads who came to install the floor insulation Josh and KC who were so polite and left the house spotless and even returned some money they had found under the floor boards
Leanne the receptionist who went above and beyond to help accommodate my work rota and finally the Engineer Ross
Again couldn’t do enough and very helpful
Can’t recommend this company enough
Thank you PHR
Carrie Phelan
Carrie Phelan
09:35 22 Apr 21
I am in the process of having my new central heating system installed and would just like to say how brilliant everyone involved has been so far. I will leave a proper review after its all finished but Ryan and Christian are a couple of cheerful, professional lads doing an amazing job today and deserve an extra special mention. cheers lads!
Charelle Louise Tilley
Charelle Louise Tilley
21:03 18 Apr 21
I just wanted to leave a review to thank everyone at PHR for their amazing customer service and help other the past few weeks! We were lucky enough to qualify for the Eco grant in our new house which included a free boiler and underfloor insulation. All the staff in the office were friendly and super efficient and the surveyors and staff that came to do the work were so professional and friendly too. And to top it off, when they knew the date we were moving into the new house, they made sure all the work was done before we moved in so we wouldn’t have extra upheaval! We honestly can’t thank you all enough!! ☺️😁
Gracie Pretty
Gracie Pretty
14:26 10 Apr 21
fantastic service! kyle was lovely and so helpful! highly recommend.
Paul Fleet
Paul Fleet
20:36 29 Mar 21
Highly Recommended 💯😊 great work!! great staff!! 💯👌😊
Morgan Roberts
Morgan Roberts
20:42 26 Mar 21
Cracking lads very reliable and great service every time!
Stew Cardno
Stew Cardno
17:25 26 Mar 21
Great lads, reliable, trustworthy and reasonable prices. Highly recommend
Caroline Price
Caroline Price
10:23 26 Mar 21
Thank you so so much for my outdoor doggy shower, you have CHANGED MY LIFE. No more muddy dog being walked through the house to go upstairs. Perfect install, thank you.

You also completed the plumbing for our new kitchen, Owen was very knowledgeable and professional, even fixed my en suite tap without charge and gave me tips on my boiler pressure.

Thank you PHR 😃😃
Kerry Gray
Kerry Gray
09:03 26 Mar 21
I work for a local letting agent, PHR are our trusted Plumbers! They are quick to respond to each and every work order we give them! From the initial visit, quote to the completed job they are very efficient and always friendly with the tenants. I would always recommend PHR to anyone even friends and family 👏🏻
Linda Budworth
Linda Budworth
14:31 25 Mar 21
From Jordan visiting to estimate the work required to Bruce & Ben fitting a new boiler. Ben removed the old boiler while Bruce fitted the new one. Both of these guys worked non-stop to get the job done. Bruce came back a week later to flush out the radiators, fit a wall plate & control switch. I would definitely use this company again.
Paul Maffia
Paul Maffia
13:39 25 Mar 21
Thank you to PHR. Amazing service. Had a bad leak, they were Straight out & sorted it. Just had a radiator moved & a few others replaced. Clean, tidy, well mannered lads. I hope I don’t have a leak again but if I do I know where to go. Thank you PHR. Highly recommend 👍
Kieron Marc New
Kieron Marc New
13:38 25 Mar 21
Great service, just got on with job. Did a excellent job fitting new boiler and left the place spotless after they had finished. very happy would highly recommend
George Williams
George Williams
11:16 11 Mar 21
I’m absolutely over the moon! The whole process has been brilliant! Charlene and Lee Parry completed my application and all the checks! This was always chased up and done quickly. Following that two gents shown up and done full cavity wall installation even though it was hammering it down all day! Great job by them. To finish off Ryan and Christian came to complete the boiler installation! They were done by mid morning and couldn’t have done more for us!! Ryan completed extra jobs free of charge and we didn’t even have to ask. Not all hero’s wear capes but PHR DO. Thanks very much!!
Cassandra Thomas
Cassandra Thomas
19:54 07 Mar 21
PHR came to fit our new boiler, removed our old system, very happy with their work, nothing was to much trouble, office staff very helpful and very polite, took care in all the work they did, a reliable team ☺️
Peter Stojanovic
Peter Stojanovic
13:27 05 Mar 21
Would recommend . Found Ben to be an excellent carp angler (his words) Bruce a good installer . Jordan a good organiser and the office people polite and quick to get back to you if you had a problem. They are tidy, polite, on time,can work under strict Covid restrictions and are happy with their work and would have them back again.
Ps found Ben to be as good a plumber (my words)as he is an angler all stay safe.
Chris Malley
Chris Malley
11:03 06 Feb 21
Despite saying they can offer external wall insulation under the green grant scheme and sending a surveyor out in September 2020 we have had absolutely no contact from this company. We have made many, many calls to them and each time get fobbed off with excuses. In the end we asked for a guide price for the job...it was the full cost of the green grant scheme more than other quotes we got. That is £5000 more! We have now gone with another company and they have been keeping us informed every step of the way. Why couldn’t PHR Plumbing just be upfront and honest with us instead of stringing us along for months.
Gemma Armitage
Gemma Armitage
18:00 14 Dec 20
Well wot can I say I had no heating or hot water phr sorted everything out within a week fantastic work thanks to Pete,Katie,Chris,Ryan.josh the list goes on can’t thank them all enough for everything there is decent people out there thanks so much guys xxxxx
Fran Cornes- Green
Fran Cornes- Green
19:41 11 Nov 20
I would like to recommend p h r plumbing and heating as they have replaced our boiler recently.The service was very efficient and we will definitely recommend them .
Emma Hall
Emma Hall
17:50 29 Oct 20
I was recommended for the free boiler scheme so I got in contact with Chris parry who was very helpful and sent me the link I needed to start the process & answered any question I was unsure on. PHR staff came out to do boiler and underfloor insulation and I had 4 members of staff in total in my house who explained the whole process. PHR was very understanding and fitted round me as I have a son who autism so not always easy but they made it very easy. House was left cleaned and everything put back. Would highly recommend 👍🏼
Suzanne Didcote
Suzanne Didcote
15:11 15 Oct 20
Excellent response to a boiler fault. Engineer arrived same afternoon as fault reported to diagnose problem. I would highly recommend PHR, good service and polite staff members, who spoke in layman's terms about the problem and didn't baffle with technical terms Thanks
Lindsey Marland
Lindsey Marland
13:47 15 Oct 20
PHR came to fit our new boiler, very happy with their work, nothing was to much trouble, very polite and took care in all the work they did, a reliable team ☺️ would defiantly recommend, thank you Marie and Les Marland ☺️
Peter R Christley
Peter R Christley
19:14 13 Oct 20
Had a full central heating system fitted by PHR, well happy withe the work even fitted my new shower F.O.C. would recommend them to anyone, first class company. Thank you
Donna Pimley-Jones
Donna Pimley-Jones
18:55 07 Oct 20
I have had to leave a review after noticing a reduction in my energy bills. I recently had a new combi boiler fitted by PHR after filling in their online enquiry form. This was part of their ECO scheme. The guys were very neat workers and very polite. To say I am very happy is an understatement. Thank you
Cara Samuel
Cara Samuel
18:15 07 Oct 20
I would like to Thank PHR for all the work they have carried out at my property . I have always suffered with my property being very cold although we have central heating throughout... I was originally referred to phr by a friend and I never really followed it up as I thought with myself and partner having full time jobs we wouldn’t qualify for any funding , I contacted the office and spoke with CHRIS who handled my enquiry very professionally and very efficiently. Within a week they carried out a survey on our property and the very next week I received a call from CHARLENE to book my appointment for install , Charlene was a very well spoken and polite customer advisor who made me feel at ease and like nothing was a problem .
PHR installed Loft and cavity wall insulation and my property along with a brand new Combi Boiler and it was all completely free of charge . I would definitely recommend PHR as a company and would like to take this opportunity to thank everyone involved. 🌟🌟🌟🌟🌟
Tony Jackson
Tony Jackson
12:56 05 Oct 20
Guys came out and sorted the gas hob straight away and at a reasonable price
Jenna Lea Cannon
Jenna Lea Cannon
19:40 14 Jul 20
Thank you so much PHR Plumbing for my free boiler service today as I work for the NHS. The service team were excellent, friendly and efficient. I highly recommend PHR Plumbing, thanks again guys.
Lindsey Barber
Lindsey Barber
14:48 14 Jul 20
Big thank you to the guys from PHR plumbing for doing a free boiler service for me today for working for the NHS. Lovely friendly guys, very efficient and professional, would definately recommend them. Thanks again, very much appreciated. ☺️😁
Richard Clayton
Richard Clayton
17:38 03 Jul 20
Professional and friendly company, always on time and carry out great work.
If anyone needs a reliable, honest plumber these are your guys, can't recommend them highly enough
Richard Clayton
Richard Clayton
17:38 03 Jul 20
Professional and friendly company, always on time and carry out great work.
If anyone needs a reliable, honest plumber these are your guys, can't recommend them highly enough
Lee Howarth
Lee Howarth
17:54 26 Jun 20
Would just like to thank PHR for the fantastic job they've just carried out on my property this week . From speaking to chris in the office who has been very helpful from day 1 then the istallalation of the boiler and insulation by Rodney and Jordan to the aftercare from Peter and Jordan . Thank you for the clean and tidy job you've all done . would definitely recommend and use in the future 5⭐
Shay Evans
Shay Evans
20:28 16 Jun 20
Thank you to PHR for the new boiler and insulation they have fitted for me recently, the men on the insulation install and the gas engineer were both friendly and helpful. Amazing! I will definitely be recommending you !
James Tinker
James Tinker
18:55 12 Jun 20
⭐️⭐️⭐️⭐️⭐️I would just like to Thank PHR for all the work carried out at my property, it has been a hassle free experience from the very friendly and knowledgeable DEA assessor who carried out my survey , the lads on the insulation install and the gas engineer who fitted the boiler . Amazing team work , very clean , friendly and professional. Well done guys keep up the good work I will certainly be recommending you .
“And I can’t believe all that work was FREE through your ECO3 scheme “
Verna Mary Napier
Verna Mary Napier
11:04 15 May 20
We have just had our full heating system replaced.
Tref & Ross have done a FANTASTIC JOB,in only 4 days!!
Lovely men,hard working,polite,explained everything to you,very tidy you cant even tell they have been here!!
HIGHLY RECOMMENDED!!
5 *****

SO SO HAPPY WITH EVERYTHING FROM PHR
Karen Davies
Karen Davies
19:47 04 May 20
Had a problem with my boiler and called PHR who responded quickly, with a time to call, to fit in with me working.
Arrived on time, friendly guy who was very efficient and sorted the problem.
Very professional.
Would highly recommend this company.
Les Williams
Les Williams
19:40 16 Apr 20
First class workmanship.Second to none.
Stephen Batterbee
Stephen Batterbee
17:31 21 Feb 20
Wow what service 👍
Thanks to Kyle, Bruce, Max and Trevor we have now have central heating. No mess at the end of the day as they cleaned as they worked.
The heating system is fantasic i cant thank them enough.
I would recommend the team we had to anyone.
Angela Lally
Angela Lally
15:00 05 Feb 20
absolutely fantastic team replaced boiler & under floor insulation highly recommend cannot thank them enough 👍
Carol Roberts
Carol Roberts
17:17 28 Jan 20
had new boiler and under floor insulation done today very efficient service helpful and polite thank you.
Jenny Beswick
Jenny Beswick
13:41 26 Jan 20
I had a new boiler fitted 2 weeks ago by Ben & Bradley. They arrived on time, got the job done, very clean & tidy. My home is much warmer, highly recommended.
Darren Seager
Darren Seager
19:03 24 Jan 20
PHR installed our new boiler today
Come on the time and date
Tidy job no mess ! Also did our underfloor installation which well needed again can’t fault there work!
Keep it up everyone at PHR 👍
Carmen Kemperman
Carmen Kemperman
11:45 22 Jan 20
Called PHR Plumbing and Heating Renewables to do some work on my central heating system, replacing some broken thermostats, replacing and re-siting a bedroom radiator and replacing a dining room radiator. All the work was carried out cleanly and efficiently. The plumbers who called were helpful, friendly and worked well together. My home was left clean, tidy and warm, thank you. I received bill via email a couple of days later and was able to pay by bank transfer online. Highly recommended!
Belinda Rollins
Belinda Rollins
22:12 15 Jan 20
Friendly service and reliable.
Sarah Lloyd
Sarah Lloyd
11:32 13 Jan 20
It’s always important to share positive things so I just wanted to say thank you so much for your work at my home. I was left with no heating or hot water (on a Sunday evening) and the response I received was amazing. It’s nice that a business cares about their customers and the service they provide and takes the time out to be very thorough. It is very much appreciated and I would recommend PHR to anyone who wants to receive a professional and reliable service.

Thanks again!!! 🙂
Steve Wakeford
Steve Wakeford
05:40 12 Jan 20
We asked Aled from PHR to come and service 2 of our boilers. The first booking was cancelled by him and he came out 2.5 weeks after first call. The charge was £125 per boiler. We knew there was a problem with one of the boilers, he diagnosed it and told us it needed a new thermostat for the heating but that he didn’t have time to come back and fit it. He explained it was easy to change. So I bought the part for £50 and changed it, the boiler still didn’t work. Aled explained that he couldn’t come back. He sent someone else over but they couldn’t help either. So we called the manufacturer, Worcester, we paid them £250 a one off fee including parts to come and fix the boiler. The technician found Aled’s screwdriver inside the boiler, he instantly found an oil leak that had gone unnoticed by Aled, he also said the service had not been carried out properly as the hoses were not replaced (and needed it) and parts has not been cleaned. He diagnosed the problem as a valve which he replaced. I told him the history and he said to steer clear of using Aled again. I phoned Aled to explain and he said he didn’t spot the oil leak as it was too dark (he knew it was an outside boiler), he apologised but no compensation was offered.
Dave Cheetham
Dave Cheetham
16:12 16 Dec 19
have done my en suite and bathroom fantastic quality very impressed thank you PHR lovely people always very friendly when phone the office
Cathy Ingram
Cathy Ingram
10:53 29 Nov 19
Completed bathroom looks ok but I’ve had multiple issues with the instillation. The main issue being the shower wall panels that were installed incorrectly and fell away from the wall within a few days and now have screws holding them to the wall. Bathroom was meant to take a week to complete took almost 6 weeks. Some of this was due to material supply issues eg wrong flooring sent, Basin sink missing, faulty mirror etc.
Irene Roberts
Irene Roberts
21:10 25 Jul 19
Would highly recommend this company.
Amazing at what they do. Excellent customer service, professional, polite. Wouldn’t use anybody else.
cant add to a recomendtion......sez it all
Penny Griffiths
Penny Griffiths
16:03 04 Jul 19
Had our boiler and underfloor insulation fitted today and I am one happy customer.They turned up at 8.30 prompt and worked very efficiently,then left with very little trace.I will definitely be recommending your services to others in future.
Rachel Pamment
Rachel Pamment
15:08 21 Jun 19
Fast, clean & efficient are some of the words to use for the team at PHR Plumbing. Great customer service from start to finish. Thank you very much for the work carried out today. Highly recommend!
Julie Davies
Julie Davies
10:04 04 Apr 19
Rang with a boiler issue turned up next day. checked boiler and gave me quote for part needed. Great service
David Blunt
David Blunt
12:28 02 Apr 19
Reliable honest and hard working tradesmen
Clare Louise Jones
Clare Louise Jones
19:15 07 Dec 18
friendly fitted me in on short notice clean and tidy very professional
Tracey Toulmin
Tracey Toulmin
09:45 15 Nov 18
5 star service from a family run business.
Fast response and quick solution to what we needed no jargon and straight to the point.
Would recommend and can't wait to hear from them again soon to update an ensuite
Thanks Guys

So now we have the ensuite complete amazing job guy's 😊 so pleased.
Finished pic first.
J Aff Waring
J Aff Waring
08:39 31 Oct 18
Great services always reliable
Rachel Lewis
Rachel Lewis
07:16 31 Oct 18
Fast and reliable service. Aled was very friendly and efficient. Thank you
Sian Garstang
Sian Garstang
16:59 23 Oct 18
Alex from PHR fitted our wood burning stove today. Excellent customer service, polite and a very professional clean job. Highly recommended
Melanie Lloyd
Melanie Lloyd
19:03 17 Oct 18
Just renewed my en-suite. Great reliable service and friendly workers who did a great job! Would recommend and use them again! 🚽🚿🛀🛁
Gill Twiss
Gill Twiss
19:08 16 Oct 18
PHR Plumbing installed my new boiler 12mths ago. I have since had them back to give it a service. I couldn't wish for more courtious, polite, knowledgeable workers. Always happy to help and ensure your premises are respected. I highly recommend them.
Jennifer Alexandra
Jennifer Alexandra
11:03 12 Oct 18
Really happy with the service. Friendly, professional and knowledgable. Will be using again!
Margaret Spencer
Margaret Spencer
18:19 13 Aug 18
There professional. Always there when they say they will be, so very knowledgeable and they have sorted our heating problems, that others couldn't.
Margaret Spencer
The Nash Care Home
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