PHR provides specialist property and retrofit services that help improve the quality, safety and energy performance of residential properties. We support homeowners, landlords, housing providers and local authorities across North Wales, Cheshire, the Wirral and the wider North West with services including property assessments, retrofit consultancy, EPCs and grant guidance. Our advisory-led approach focuses on clear technical guidance, PAS 2035-aligned retrofit coordination and compliant improvement planning so clients can confidently deliver energy-efficiency upgrades that achieve long-term performance and improved comfort.
Structured retrofit planning ensures energy improvements are delivered responsibly and in line with recognised standards.
These services support funding eligibility, risk management and long-term building performance.
Retrofit consultancy follows a structured, risk-managed process in line with PAS 2035 principles.
Rather than approaching improvements as isolated installations, retrofit begins with a whole-dwelling assessment. This considers the property’s construction, condition, occupancy, ventilation strategy and existing energy performance. The purpose is to understand how the building functions before recommending measures.
Under the PAS 2035 framework, improvements are then designed, sequenced and coordinated to reduce technical risk and avoid unintended consequences such as condensation, moisture issues or performance gaps. Measures are installed in the correct order, ensuring insulation, heating systems and renewable technologies operate effectively together.
For housing providers and property owners across North Wales, Cheshire, the Wirral and the wider North West, a structured retrofit approach ensures compliance with funding requirements while improving long-term building performance and occupant comfort.
As part of our structured, whole-building approach, PHR delivers retrofit consultancy and compliance services primarily supporting public sector and social housing programmes.
Our services include retrofit assessments, EPC provision, Retrofit Coordinator services and air flow testing, delivered in line with recognised frameworks and scheme requirements.
We work with housing providers, local authorities and delivery partners to assess property stock systematically, ensuring improvement measures are appropriate for construction type, occupancy patterns and long-term asset management strategies.
Each property is reviewed within the wider context of programme delivery, compliance obligations and performance outcomes, supporting responsible and coordinated retrofit implementation.
From individual residential retrofit assessments to supporting local authorities and housing associations with large-scale programmes, PHR delivers tailored retrofit solutions designed to meet specific property and portfolio needs.
Every project is developed with clear outcomes in mind — whether that is progressing towards Net Zero targets, improving overall energy performance, enhancing occupant comfort, or achieving measurable cost savings. Our structured, whole-property approach ensures each improvement is carefully planned and optimised for long-term performance and sustainable impact.
Effective retrofit is not about installing individual measures in isolation; it is about understanding how each improvement interacts with the wider property. At PHR, our retrofit consultancy takes a coordinated, whole-home approach to ensure upgrades work together efficiently and compliantly.
We carefully assess how proposed measures influence:
By considering the property as a complete system, we help ensure energy improvements deliver lasting results without unintended consequences.
Funding and grant support may be available for retrofit improvements depending on location, property type and eligibility.
Many government-backed schemes require structured retrofit assessments and coordinated delivery. PHR provides clear guidance on which funding routes may apply and how retrofit consultancy supports compliance within these schemes.
Where funding applies, this is discussed early in the assessment process, with realistic expectations and transparent advice.
Retrofit consultancy is not simply about recommending improvements, it is about managing risk, compliance and sequencing in line with PAS 2035.
PHR delivers retrofit services using a structured process that includes:
Whole-dwelling assessment
Risk identification and pathway planning
Defined retrofit roles and responsibilities
Coordinated design and sequencing of measures
Ongoing oversight to ensure compliance
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